Frequently Asked Questions
Q. How soon should I schedule delivery/pick-up of my unit?
A. As much notice as possible will allow us
to schedule your delivery and make it as convenient as possible
for you. We deliver and pick-up Monday through Friday from 8:30
until 4:00. Someone only needs to be there for delivery, not pickup
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Q. How long do I have to load my units?
A. We want customers to be able to load goods
into their units according to their schedule. At Mobile Storage
Solutions, we allow our customers anywhere from one to three days
to load and unload their unit(s). While on your property, the
unit(s) will have a weatherproof cover to keep out moisture
and ensure the safety of your goods
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Q. Is the storage facility heated and cooled?
A. Yes, Mobile Storage Solution's warehouse
is heated and air-conditioned. The warehouse temperature will
not go below 50 degrees and will not rise above 85 degrees
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Q. How is mobile moving and storing different from traditional
garage-style storage?
A. With containerized storage, you do not have
the same worries associated with traditional storage. Our containers
are made of wood, which allows everything to breathe. In addition,
we store them in a large indoor facility. The climate-controlled
indoor facility makes for the perfect environment for storing
household goods, electronics and documents.
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Q. What is the weight capacity of the unit?
A. The weigh capacity of the unit is 2,000
pounds. The load should be evenly distributed to prevent shifting.
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Q. What are the units made out of?
A. Our units are made specifically for Mobile
Storage Solutions. Each one is made of pressure-treated 1/2 inch
plywood to provide a stable and chemical-free environment for
which to store and transport your belongings. Each unit is
also covered with a highly durable weather-resistant cover.
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Q. Are there any items prohibited to be stored in the units?
A. Yes, do not store any of the following items
in your unit: flammable or hazardous materials, weapons, illegal
substances, explosive devices, perishables or liquids! Example:
When storing lawn equipment drain all gas and oils before storing.
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Q. Are the units secure while on my property?
A. Absolutely! Each unit door is constructed
in such a way, that it will latch tightly closed in three different
places. The middle latch has a place for you to put your own lock.
No Mobile Storage Solutions employee will ever ask for the key
or combination to your lock. Since you (the customer) provide
your own lock for the container, you are responsible for the container
while it is at your location.
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Q. How do I keep items from shifting during transit?
A. Packing your units is a simple task!
Treat them just like you would a truck, minus the slippery metal
ramp to navigate your way up and down. Remember that your units
are only 4 inches from the ground. Place your heavier items on
the bottom and lighter items on the top. Fill in as much empty
space as you can and utilize packing supplies. Things like moving
blankets and using the appropriate boxes are the single most important
factors in a successful move. There are two metal "O"
rings on each side of the container for you to use as tie downs
to secure items that may shift otherwise.
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